At Regulardemand, we want you to be completely satisfied with your purchase. If you are not satisfied with your product, we are here to help.
1. Return Window Customers can request a return or exchange within 7 days of receiving their item. To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it, with its original packaging.
2. Return Process To initiate a return, please contact our customer support team at regulardemandlimited@gmail.com with your order number and details about the product you would like to return. We will guide you through the return shipping process.
3. Refunds Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed, and the amount will be credited to your original method of payment (bKash/Nagad/Bank Transfer) within 5-7 business days.
4. Shipping Costs Customers will be responsible for paying their own shipping costs for returning items, unless the product arrived damaged or defective from our end. Shipping costs are non-refundable.